What Is Real-Time Booking on AgentDuty?

Real-Time Booking on AgentDuty allows Booking Agents to request immediate assistance from Showing Agents for urgent tasks, such as property showings, inspections, or other time-sensitive real estate activities. This feature ensures that jobs are filled quickly and efficiently, making it ideal for last-minute bookings or situations where immediate action is required.

How Real-Time Booking Works: #

• Immediate Availability: When a Booking Agent needs assistance for a job that must be done right away, they can post a real-time booking request to available Showing Agents. This ensures that the task can be handled immediately without delays.
• Showing Agent Toggle: Showing Agents use the availability toggle to indicate whether they are online (available) or offline (unavailable). Only Showing Agents with their toggle set to online will receive real-time booking requests.
• Broadcasting Jobs: If the Booking Agent opts to broadcast the job, the request is sent to all available Showing Agents. The first Showing Agent to accept the job will get the task, ensuring fast action for time-sensitive bookings.
• Efficiency: Real-time booking allows Booking Agents to quickly find available Showing Agents and assign tasks immediately, without waiting for responses or handling back-and-forth communication.

Benefits of Real-Time Booking: #

• Speed: Real-time booking allows for quick job placement, ensuring that urgent tasks are handled without delay.
• Convenience: Showing Agents can control their availability and are only notified of real-time bookings when they are ready to accept new jobs.
• Smooth Coordination: This feature helps brokers, agents, and clients stay on track by making sure that tasks are completed on time, even if they arise last minute.

When to Use Real-Time Booking: #

Real-time booking is perfect for situations such as:

• Last-minute property showings
• Immediate inspections
• Tasks requiring urgent attention that need to be completed within a short window

Real-time booking on AgentDuty is designed to help agents stay efficient and responsive, ensuring that jobs are filled quickly and accurately while providing flexibility for both Booking Agents and Showing Agents.