Who Can Cancel a Job in AgentDuty?

Once a job is started, only the Showing Agent has the ability to cancel it. If you are a Booking Agent and need to cancel a job, you must reach out directly to the servicing agent.

How to Cancel a Job: #

1. Contact the Servicing Agent
   If you need to cancel a job, the first step is to message the servicing agent. You can do this directly through the app’s messaging feature.
2. Discuss a Resolution
   Once you’ve contacted the servicing agent, discuss the situation and agree on the best resolution moving forward. This may involve rescheduling the job, adjusting the scope, or finding an alternative solution.
3. Cancellation Timeframe
   You have up to the appointment time to cancel a booking. Be sure to cancel the job before the scheduled time to avoid complications.
4. Cancellation Terms
   Keep in mind that cancellation terms may vary based on the agreement and status of the job. Open communication ensures both parties are clear about expectations.

By following this process, you can resolve cancellations efficiently and maintain a smooth experience for both the Booking and Servicing agents.